90jili Responsible Gambling Guidelines
Problems start when gambling goes beyond entertainment. 90jili believes gambling should be enjoyable, not stressful. On this page we explain how to set your own limits, recognise warning signs, and get help when you need it.
Gambling responsibly is in your hands
Online casino and sports betting can be a form of leisure for many people. It stays healthy only when you play knowingly, within limits, and for entertainment. At 90jili we want every user to play in a safe environment — which is why we treat this as our highest priority.
Remember, there is never a guarantee of winning in gambling. Losing is a normal part of this form of entertainment. Never bet more to try to recover lost money — that leads to problems. The money you wager should always be only what you can afford to lose without it affecting your daily life.
Our Terms and Conditions detail the circumstances under which an account may be temporarily or permanently closed. You can also request this at any time through our support team.
90jili has a mandatory age verification step at registration. Anyone under 21 is strictly prohibited from creating an account or taking part in any game. We may occasionally request additional verification — this is to protect you and minors.
Under our Privacy Policy, your personal information is used solely for account management and security purposes — it is never sold to any third party.
Ways to keep yourself protected
90jili offers several self-control features. Use them to keep gambling enjoyable rather than overwhelming.
Deposit Limit
Set a daily, weekly, or monthly upper limit on deposits. Once the limit is reached, the system automatically blocks any new deposits.
Session Time Control
Set a maximum duration for each session. When the time is up, you will receive a warning and the session will end.
Self-Exclusion
Request account closure for a fixed period or permanently. While self-exclusion is active, logging in or opening a new account will not be possible.
Bet Limit
Set an upper limit on single bets to stop yourself from placing wagers above a certain amount.
Cool-Off
Keep your account temporarily inactive for a few days or weeks. No bets or deposits are possible during this period.
Reality Check
A pop-up alert appears at set intervals — reminding you how long you have been playing and how much you have spent.
Recognise the warning signs
If any of the following apply to your life, pause and seek help.
Spending beyond your budget
You are spending more than your set limit and cannot stop.
Chasing losses
After losing, you keep placing bigger bets to try to make up the loss.
Constant thoughts about gambling
Even during work, study, or family time, you can only think about the next bet.
Hiding it from loved ones
You are keeping the amount you gamble or the losses you have made secret from family or friends.
Financial pressure
You are taking on debt because of betting or struggling to cover everyday expenses.
Unable to take a break
You want to stop but cannot — you keep coming back.
Protection of minors
No one under 21 may play at 90jili — this is our firm policy. We verify age at registration and may request additional ID in suspicious cases. If an underage account is identified, it is closed immediately and all transactions are cancelled.
If you are a guardian and believe a member of your family is using this site, please contact our support. We will act quickly. You can also use parental control software on your device to block gambling sites.
All content and advertising on this site is intended for adult audiences. We do not run campaigns targeting minors in any way. You can learn more about 90jili's core principles on our About Us page.
Where to get help
Acknowledging a problem takes courage. Reach out through any of the channels below.
90jili Live Chat Support
Available 24 hours a day, 7 days a week in Bengali and English. Request self-exclusion or limit setting and our trained team will respond right away.
Email Support
Write to us in detail by email. Our responsible gambling team will handle your request confidentially and respond promptly.
Family and close ones
Talk openly with the people close to you. Support from family can be just as effective as professional counselling — do not go through this alone.
Professional mental health counsellors
Gambling addiction is a recognised mental health condition. Speaking with a trained counsellor or psychologist can lead to long-term solutions. This service is available at government hospitals and private clinics in Bangladesh.
Community support groups
Join a group that helps people recover from addiction. Hearing others' experiences and sharing your own makes the path to recovery easier.
90jili's commitment
We believe entertainment should never cause harm. That is why 90jili continues to improve its safeguards. If you notice a problem, contact our team right away — we are here for you.