90jili Privacy Policy
This document describes 90jili's complete data protection practices — how your personal information is collected, stored, and used.
Table of Contents
Introduction and Scope
90jili is an online gaming and betting platform serving users in Bangladesh. This privacy policy (referred to below as the "Policy") applies to the use of 90jili's website, mobile application, and all related services.
The main purpose of this Policy is to transparently inform our users about what information we collect, why we collect it, and how we keep it secure. 90jili believes that the security of personal information is a fundamental right, and we treat that right with the highest importance.
Together with our Terms and Conditions, this privacy policy forms the basis of the agreement between 90jili and its users. By registering on the site or using our services, you are giving your consent to all the terms of this Policy.
This Policy applies to all individuals located in Bangladesh or accessing services from Bangladesh, regardless of their nationality or citizenship.
Types of Information Collected
90jili may collect the following categories of information:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Current address
- Email address and mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers or bank account details
- Deposit and withdrawal history
- Transaction dates and amounts
2.3 Usage Information
- Game play history, bet amounts, and results
- Login and logout times and dates
- Preferred game categories and activity patterns
- Customer support communication records
2.4 Technical Information
- IP address and device type
- Browser version and operating system
- Session duration and navigation patterns
- Data collected through cookies and similar technologies
How Information Is Collected
90jili collects user information through several methods:
3.1 Direct Collection
Information you provide during the registration process, account verification, deposit and withdrawal requests, and when contacting customer support is collected directly.
3.2 Automatic Collection
While you are active on the 90jili platform, certain information is collected automatically through cookies, web beacons, log files, and similar technologies. This includes IP address, device information, and browsing behaviour.
3.3 Through Third Parties
Some information may also be received from identity verification services, payment processors, or other approved partners. In such cases, the third party's own privacy policy also applies.
Purpose of Data Use
Collected information is used for the following purposes:
4.1 Account Management and Identity Verification
Information is used to create new accounts, approve logins, and ensure account security. Verifying the age and identity of each user is mandatory for 90jili.
4.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals. This information is essential for verifying and confirming transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.
4.3 Service Improvement
By analysing user behaviour and preferences, 90jili improves its game categories, interface, and overall experience. This analysis is purely technical and is not used to make decisions about any individual.
4.4 Bonuses and Promotional Offers
Information is used to determine eligibility for and distribute welcome bonuses, weekly rewards, or other promotional benefits.
4.5 Ensuring Responsible Gaming
As part of our responsible gaming policy, user gaming behaviour is monitored to identify unusual or risky patterns. Where necessary, support or limits may be applied to the relevant user's account.
4.6 Customer Service and Communication
Information is used to respond to user questions, complaints, or requests, and to send important account-related notifications.
4.7 Fraud Prevention and Security
Information is analysed to detect and prevent suspicious activity, multiple account creation, misuse, or fraud. This is done in the interest of protecting all users.
Data Storage and Security
5.1 Retention Period
90jili retains user information only for as long as necessary. Information from active accounts may be kept for a defined period even after an account is closed, particularly for resolving financial disputes or for technical reasons.
5.2 Technical Security Measures
To protect stored information, 90jili uses SSL encryption, firewalls, and regular security audits. Transaction data is transferred and stored using the highest standard of encryption.
5.3 Access Controls
Access to user information is strictly limited. Only authorised staff who need specific information to carry out their duties can view it. All staff are bound by confidentiality agreements.
5.4 Response to Data Breaches
In the event of a security breach, we will notify affected users as quickly as possible and take the necessary corrective measures.
Sharing Information with Third Parties
90jili does not sell or transfer users' personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:
6.1 Payment Processors
Necessary financial information is shared with payment services such as bKash, Nagad, Rocket, Upay, or relevant banks to process deposits and withdrawals. All such partners maintain their own privacy standards.
6.2 Identity Verification Services
As part of the KYC (Know Your Customer) process, identity information may be shared with verification providers. This is limited strictly to verification purposes.
6.3 Legal Obligations
Information may be provided to satisfy court orders, government directives, or applicable legal requirements. In such cases, 90jili provides only the minimum information necessary.
6.4 Corporate Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. Users will be notified in advance if such a change occurs.
Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files stored on your device that help a website remember information about your visit. 90jili uses several types of cookies.
7.2 Types of Cookies and Their Purpose
- Essential cookies: Used to maintain login sessions and ensure core functionality. These cannot be disabled.
- Functionality cookies: Used to remember language preferences and interface settings.
- Analytics cookies: Used to collect site usage statistics and improve services. These collect anonymous data.
- Security cookies: Used to detect fraud and protect accounts.
7.3 Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.
User Rights
As a user of 90jili, you have the following rights:
8.1 Right to Access Information
You may request a summary of the information we hold about you at any time. We are obliged to respond within 30 days of receiving such a request.
8.2 Right to Correct Information
If there is incorrect or incomplete information in your account, you may request that it be corrected. This can be done through the account panel or by contacting customer support.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, financial transaction records or information required for legal reasons may fall outside this rule.
8.4 Right to Restrict Processing
You may limit the use of your information for certain activities, such as opting out of marketing communications.
8.5 Right to Lodge a Complaint
If you have any concerns about how we use your information, you may raise a complaint directly with 90jili's customer support. We take all complaints seriously.
Protection of Minors
90jili strictly prohibits its services for anyone under the age of 21. We do not knowingly collect information from any minor.
Age verification is a mandatory step during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child has created an account, please contact our customer support immediately. We provide live chat and email support in Bengali and English, 24 hours a day, 7 days a week.
Policy Changes
90jili reserves the right to revise this privacy policy from time to time. The method of notifying users will differ depending on the nature of the change:
- For significant changes, users will be notified at least 30 days in advance via email or a notice on the site.
- For minor edits, the document will be updated with a revised date.
- Continuing to use the site after any change will be taken as acceptance of the new policy.
Previous versions of this policy can be requested through customer support.
You can learn more about 90jili's values and operations on our About Us page.
Contact
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. 90jili's customer support team is available 24/7 to assist in Bengali and English.
Live Chat: Start a chat directly from any page on the site
Email: [email protected]
We generally respond to privacy-related requests within 30 days.
To understand the general rules of using the site, please read our detailed Terms and Conditions.